Privacy Policy

At Messy Artistry | By Vee, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect information that is necessary to process your orders and provide you with a smooth shopping experience.

1. Personal Information: This may include your name, email address, phone number, billing and delivery address, and other contact details you provide when placing an order or contacting us.

2. Order Information: This may include details of the products you purchase, order history, delivery details, and any personalization information provided for your order.

3. Payment Information: Payments may be processed through third-party payment providers. We do not directly store your complete card, bank, or other sensitive payment details unless specifically stated on our website.

4. Website Information: We may collect limited information about how you use our website, such as device information, browser type, pages visited, and general website usage data.

2. How We Use Your Information

We use the information collected for purposes such as:

1. Processing and fulfilling your orders.

2. Arranging delivery and providing order updates.

3. Creating personalized products according to the details provided by you.

4. Responding to your questions, requests, and customer service enquiries.

5. Improving our products, website, and overall customer experience.

6. Sending promotional or marketing communications where you have chosen to receive them.

7. Preventing fraudulent, unauthorized, or unlawful activities.

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only when necessary to provide our services, including:

1. Delivery Partners: To process and deliver your orders to the address provided.

2. Payment Service Providers: To securely process payments and complete transactions.

3. Website and Service Providers: Where necessary, information may be shared with trusted service providers who help us operate our website, process orders, or provide related services.

4. Legal Requirements: We may disclose information where required by applicable law, regulation, or a lawful request from a relevant authority.

4. Personalized Products & Customer Photos

If you provide photographs, names, messages, or other personal details for a personalized product, we use them only for the purpose of creating and fulfilling your order.

We will not publicly display or use your photographs or personalized content for promotional purposes without your permission, unless otherwise agreed with you.

5. Data Security

We take reasonable steps to protect the personal information shared with us from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We encourage customers to take appropriate care when sharing personal information online.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and support website functionality.

You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

7. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

1. Request access to the personal information we hold about you.

2. Request correction of inaccurate or incomplete information.

3. Request deletion of your personal information where applicable.

4. Opt out of promotional or marketing communications.

5. Raise questions or concerns about how your information is handled.

To exercise any applicable rights or make a privacy-related request, please contact us using the details provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.

Any updates will be published on this page with a revised Effective Date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Messy Artistry | By Vee
Email: messyartistry@gmail.com
Website: https://messyartistry.com/
Phone/WhatsApp: 7200049306

Effective Date: 18/08/2026