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Terms & Conditions

Welcome to Messy Artistry | By Vee. We’re delighted to have you explore our collection of handmade and personalized gifts. Before browsing our website or placing an order, please take a moment to read these Terms & Conditions.

These Terms apply to all visitors, users, and customers of the Messy Artistry | By Vee website.

By accessing or using our website, or placing an order, you agree to be bound by these Terms along with our Privacy Policy, Shipping & Delivery Policy, and Refund, Return & Replacement Policy.

If you do not agree with any part of these Terms, please refrain from using our website.

1. About Messy Artistry | By Vee

Messy Artistry | By Vee is a handmade gifting brand creating handmade, personalized, and thoughtfully designed gifts.

Our products are created with care and attention to detail, with the aim of making special moments more personal and memorable.

2. Agreement to Terms

By using this website or placing an order, you acknowledge that you have read, understood, and accepted these Terms.

We reserve the right to update or modify these Terms from time to time. Any updated version will be published on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

3. Eligibility

By placing an order through our website, you confirm that the information provided by you is accurate and that you are legally capable of entering into a purchase agreement under applicable law.

4. Products & Handmade Variations

Our products are handmade and may include personalized elements. Because of the handmade nature of our products, slight variations in colour, texture, size, placement, or finish may occur.

Product images displayed on the website are intended to provide a general representation of the product. Actual colours may vary slightly due to lighting, photography, and individual screen settings.

Such minor variations are a natural part of handmade products and are not considered defects.

5. Orders, Payments & Pricing

Placing Orders

All products displayed on our website are subject to availability. By placing an order, you agree to purchase the selected product in accordance with these Terms.

Payments

Orders must be paid for through the payment methods made available on our website. Cash on Delivery (COD) is not available. An order will be considered confirmed once the payment has been successfully received and the order has been accepted for processing.

Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated. Prices and product details may be updated from time to time without prior notice.

Order Confirmation

After successfully placing an order, you may receive an order confirmation through the contact details provided by you.

Order Changes & Cancellation

As many of our products are handmade, personalized, or made to order, changes or cancellations may not be possible once the order has entered the preparation or production process.

6. Personalized & Customized Products

For personalized products, customers are responsible for providing accurate information, including names, photographs, messages, dates, colours, sizes, and other requested details.

Customers are advised to carefully review all information before confirming their order.

Messy Artistry | By Vee is not responsible for errors resulting from incorrect or incomplete information provided by the customer.

7. Shipping & Delivery

  1. We deliver orders through available delivery partners and services.

  2. Delivery timelines may vary depending on the customer's location, product preparation time, and courier availability.

  3. Please refer to our Shipping & Delivery Policy for further details.

  4. Delays caused by courier services, weather conditions, public holidays, or other circumstances beyond our reasonable control may occur.

  5. Customers are responsible for providing accurate and complete delivery information.

8. Refunds, Returns & Replacements

All orders placed with Messy Artistry | By Vee are considered final.

No refunds, returns, or replacements are applicable.

This includes requests due to:

  1. Change of mind.

  2. Personal preference regarding colour, design, size, or appearance.

  3. Incorrect personalization details provided by the customer.

  4. Minor variations resulting from the handmade nature of our products.

  5. Improper handling, storage, or use of the product after delivery.

Please refer to our Refund, Return & Replacement Policy for complete details.

9. Website Use

You agree to use our website responsibly and lawfully. You must not:

  1. Use the website for any unlawful or unauthorizsed purpose.

  2. Attempt to gain unauthorized access to our website, systems, or data.

  3. Interfere with or disrupt the operation of our website.

  4. Upload or transmit harmful software, malware, or other malicious content.

  5. Copy, reproduce, or misuse our website content without permission.

10. Intellectual Property

All content available on the Messy Artistry | By Vee website, including logos, brand names, text, photographs, product images, graphics, designs, and other materials, belongs to Messy Artistry | By Vee or its respective content owners.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.

11. Customer-Provided Content

If you provide photographs, artwork, messages, or other content for the purpose of creating a personalized product, you confirm that you have the necessary rights or permission to provide such content.

You are responsible for ensuring that the content you provide does not violate the rights of any third party.

12. Limitation of Liability

Messy Artistry | By Vee will take reasonable care in preparing and processing orders. However, we are not responsible for indirect, incidental, or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded under applicable law.

13. Privacy & Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy.

By using our website or placing an order, you acknowledge that your information may be collected and used as described in our Privacy Policy.

14. Force Majeure

Messy Artistry | By Vee will not be responsible for delays or failure to fulfil an order caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, technical failures, government restrictions, or other unforeseen circumstances.

15. Governing Law & Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or the use of our website shall be subject to the jurisdiction of the appropriate courts in India.

16. Changes to These Terms

We reserve the right to amend or update these Terms from time to time.

Any changes will be published on this page, and the updated version will take effect from the date of publication unless otherwise stated.

We encourage you to review these Terms periodically to stay informed.

17. Contact Us

For questions or support regarding these Terms, orders, products, or our policies, please contact us through the details provided on our website.

Messy Artistry | By Vee
Email: messyartistry@gmail.com
Website: https://messyartistry.com/
Phone/WhatsApp: 7200049306
Address: Chennai, Tamil Nadu, India

Effective Date: 18/08/2026

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